Refund policy
At Radiant Rani, we take pride in the quality of our jewelry. Please read our policy carefully before making a purchase.
No Returns or Exchanges
We do not accept returns, exchanges, or refunds for change of mind, incorrect size expectations, or personal preference. All sales are final once an order is placed.
Damaged or Defective Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at [your email/Instagram] with:
Your order number
Clear photos/video of the item and packaging
Once verified, we will offer a replacement or store credit for genuinely damaged, defective, or wrong items. We do not offer cash refunds.
Non-Returnable Items
Due to hygiene reasons, earrings and all jewelry items cannot be returned once delivered, except in cases covered under "Damaged or Defective Items" above.
Order Cancellations
Orders can only be cancelled within a few hours of placing them, before they are shipped. Once shipped, cancellation is not possible.
Contact Us
For any issues, reach out to us at [your email/phone] or via Instagram [@radiant.rani_official], and we'll be happy to help.